Got yourself a misbehaving E or F series Samsung Smart TV?
Has the normal Factory Reset not worked for you? Follow these instructions to complete a much more complete Factory Reset that normally only technicians would use.
The instructions below will work on an E and F series Samsung Smart TV (I have not tested this on earlier models, but it could also work with those as well).
You will need the normal push-button remote that came in the box – this will not work with the high-end touch remote,
Step 1: Make sure your TV is on standby (i.e. off, but plugged into the wall)
Step 2: Using your remote, press the following buttons in exactly this order: INFO – MENU – MUTE – POWER.
Step 3: The TV will now switch on, and after a moment, display the service menu. If after about 10 or 15 seconds the service menu doesn’t appear, switch off the TV and try again.
Step 4: Press the Options button (It’s the first option).
Step 4: Press the Factory Reset Button (Again, it’s the first option).
Step 5: The TV will now switch off.
Step 6: Switch the TV back on, and begin the full setup process from the beginning.
It goes without saying that a factory reset will wipe all your presets and any favourites you have set. It will effectively return the set back to what it was coming out from Samsung’s factory.
